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  <title>The human side of managing technological innovatio</title>
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  <namePart>Katz, Ralph</namePart>
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   <placeTerm type="text">New York</placeTerm>
   <publisher>Oxford</publisher>
   <dateIssued>2004</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>xiii, 724 p. : ill., tabs., index ; 24 cm.</extent>
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 <note>Designed for courses within MBA engineering and executive education programs, The Human Side of Managing Technical Information, Second Edition, provides a variety of approaches and perspectives on issues critical to the effective leadership of technical professionals and cross-functional teams throughout the innovation process. Updated throughout, the second edition's collection of articles cover such topics as motivating professionals, measuring productivity,organizing and leading cross-functional development teams, enhancing creativity, developing human resource capabilities, and using technology as a strategic resource. These articles represent the thoughts and ideas of researchers and practitioners seeking a richer understanding of the complex interplay between the specialized knowledge and skills of creative professionals and the realistic pressures and constraints required by successful business organizations.&#13;
&#13;
Table of Contents :&#13;
&#13;
Chapters new to this edition are in boldface. Introduction&#13;
&#13;
I. THE MOTIVATION AND LEADERSHIP OF TECHNICAL PROFESSIONALS&#13;
The Motivation of Professionals&#13;
1. Motivating Professionals in Organizations , Ralph Katz&#13;
2. How Bell Labs Creates Star Performers , Robert Kelley and Janet Caplan&#13;
3. Organizational Socialization and the Reduction of Uncertainty , Ralph Katz&#13;
The Management of Creativity in Organizations&#13;
4. Managing Creative Professionals , Albert Shapero&#13;
5. How to Manage Geeks , Russ Mitchell&#13;
6. Managing Creativity: A Japanese Model , Min Basadur&#13;
7. Managing Innovation: When Less Is More , Charlan Jeanne Nemeth&#13;
The Transition from Technical Specialist to Managerial Leadership&#13;
8. Why Managers Fail , Michael Badawy&#13;
9. &quot;How Do You Feel?&quot; , Tony Schwarz&#13;
10. Beyond the Charismatic Leader: Leadership and Organizational Change , David Nadler and Michael Tushman&#13;
&#13;
II. THE MANAGEMENT OF INNOVATIVE GROUPS AND PROJECT TEAMS&#13;
The Management of High Performing Technical Teams&#13;
11. How a Team at Digital Equipment Designed the ’Alpha’ Chip , Ralph Katz&#13;
12. The Java Saga , David Bank&#13;
13. Hot Groups , Harold Leavitt and Jean Lipman-Blumen&#13;
The Management of Crossfunctional Groups and Project Teams&#13;
14. The Discipline of Teams , Jon Katzenbach and Douglas Smith&#13;
15. Managing Creative Performance in R&amp;D Teams , Ralph Katz&#13;
Managing Organizational Roles and Structures in Project Groups&#13;
16. Organizing and Leading &quot;Heavyweight&quot; Development Teams , Kim Clark and Steven Wheelwright&#13;
17. Lessons for an Accidental Profession , Jeffrey Pinto and Om Kharbanda&#13;
18. How Project Performance is Influenced by the Locus of Power in the R&amp;D Mix , Ralph Katz and Thomas Allen&#13;
&#13;
III. LEADERSHIP ROLES IN THE INNOVATION PROCESS&#13;
Formal Problem-Solving Roles in Leading Innovation&#13;
19. Enlightened Experimentation: The New Imperative for Innovation , Stefan Thomke&#13;
20. How Internet Companies Build Software , Alan MacCormack&#13;
21. Meeting the Challenge of Global Team Management , Edward F. McDonough III and David Cedrone&#13;
Informal Critical Roles in Leading Innovation&#13;
22. Critical Functions: Needed Roles in the Innovation Process , Edward Roberts and Alan Fusfeld&#13;
23. Innovation through Intrapreneuring , Gifford Pinchot III&#13;
24. Virtual Teams: Technology and the Workplace of the Future , Anthony Townsend, Samuel DeMarie, and Anthony R. Hendrickson&#13;
&#13;
IV. MANAGING KNOWLEDGE WORK WITHIN INNOVATIVE ORGANIZATIONS&#13;
Managing Technical Communications and Technology Transfer&#13;
25. Distinguishing Science from Technology , Thomas Allen&#13;
26. Communication Networks in R&amp;D Laboratories , Thomas Allen&#13;
27. A Study of the Influence of Technical Gatekeeping on Project Performance and Career Outcomes in an R&amp;D Facilty , Ralph Katz and Michael Tushman&#13;
28. Why Information Technology Inspired But Cannot Deliver Knowledge Management , Richard McDermott&#13;
Managing Performance and Productivity in Technical Groups and Organizational Settings&#13;
29. Project Management Scorecard , Dennis Sleven&#13;
30. Measuring R&amp;D Effectiveness , Robert Szakonyi&#13;
31. Assessing the Value of Your Technology , James Tipping, Eugene Zeffren, and Alan Fusfeld&#13;
32. Metrics to Evaluate R,D,&amp;E , John R. Hauser and Florian Zettelmeyer&#13;
&#13;
V. MANAGING INNOVATIVE CLIMATES IN ORGANIZATIONS&#13;
Managing Innovative Climates&#13;
33. A Skunkworks Tale , Thomas Peters&#13;
34. The One-Firm Firm: What Makes It Successful , David Maister&#13;
35. 3M’s Post-it Notes: A Managed or Accidental Innovation? , P. Ranganath Nayak and John Ketteringham&#13;
36. Making Teflon Stick , Anne Cooper Funderburg&#13;
Maintaining Innovative Climates&#13;
37. That’s Easy for You to Say , Lucien Rhodes&#13;
38. Organizational Issues in the Introduction of New Technologies , Ralph Katz and Thomas Allen&#13;
39. Implementing Radical Innovation in Mature Firms: The Role of Hubs , Richard Leifer, Gina Colarelli, and Mark Price&#13;
40. Dreams to Market: Crafting a Culture of Innovation , Karen Anne Zien and Sheldon A Buckler&#13;
&#13;
VI. THE MANAGEMENT OF ORGANIZATIONAL PROCESSES FOR INNOVATION&#13;
Decision-making Process&#13;
41. Managing Organizational Deliberations in Nonroutine Work , William Pasmore&#13;
42. Speed and Strategic Choice: How Managers Accelerate Decision Making , Kathleen Eisenhardt&#13;
43. Vasa Syndrome: Insights From a 17th-Century New Product Disaster , Eric Kessler, Paul Bierly, and Shanthi Gopalakrishnan&#13;
Organizational Practices, Policies, and Rewards&#13;
44. Winning the Talent War for Women , Douglas M. McCracken&#13;
45. Danger: Toxic Company , Jeffrey Pfeffer&#13;
46. Managing Dual Ladder Systems in RD&amp;E Settings , Ralph Katz and Thomas Allen&#13;
Managing Across Functions for Rapid Product Development&#13;
47. A Six-Step Framework for Becoming a Fast-Cycle-Time Competitor , Christopher Meyer&#13;
48. Shortening the Product Development Cycle , Preston Smith and Donald Reinertsen&#13;
49. First to Market, First to Fail? Real Causes of Enduring Market Leadership , Gerard Tellis and Peter Golder&#13;
&#13;
VII. MANAGING THE INNOVATION PROCESS IN ORGANIZATIONS&#13;
Managing the Cross-functional Relationships to Enhance New Product Development&#13;
50. Managing Relations between R&amp;D and Marketing in New Product Development Projects , William Souder&#13;
51. Examining Some Myths about New Product &quot;Winners&quot; , Robert Cooper&#13;
52. The Rules of Innovation , Clayton Christensen&#13;
Managing User Innovation for New Product Development&#13;
53. Product Concept Development Through the Lead-User Method , Eric von Hippel and Ralph Katz&#13;
54. Shifting Innovation to Users Through Toolkits , Eric von Hippel and Ralph Katz&#13;
Organizational Frameworks for Innovation and New Product Development&#13;
55. Modular Platforms and Innovation Strategy , Marc Meyer&#13;
56. The Elements of Platform Leadership , Michael Cusumano and Annabelle Gawer&#13;
57. Managing Technological Innovation in Organizations , Ralph Katz&#13;
58. Ally or Acquire? How Technology Leaders Decide , Edward B. Roberts and Wenyun Liu&#13;
</note>
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  <topic>Technological innovations</topic>
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 <classification>RNB/AA 78</classification>
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