As the world falls deeper into economic downturns and warfare, the question of credibility (how leaders gain and lose it) is more important than ever. Building on their research from The Leadership Challenge, James Kouzes and Barry Posner explore in Credibility why leadership is above all a relationship, with credibility as the cornerstone, and why leaders must "Say what you mean and mean what you say."
Reveals the six key disciplines that strengthen a leader’s capacity for developing and sustaining credibility.
Provides rich examples of real managers in action
Includes updates to the applications and research

This personal, inspiring, and genuine guide helps you understand the fundamental importance of credibility for building personal and organizational succes

Table of Contents :

1 Leadership Is a Relationship.
2 Credibility Makes a Difference.
3 Discover Your Self.
4 Appreciate Constituents.
5 Affirm Shared Values.
6 Develop Capacity.
7 Serve a Purpose.
8 Sustain Hope.
9 The Struggle to Be Human.

Epilogue: Character Counts.
Notes.