mixed material bibliography London Facet 2003

xiv, 318p. : ill., tabs., indexs. 23 cm. Offering practical advice on the use of records staff, media and technology, the manual is designed to be of use to LIS and other organizations wishing to introduce better practice into their routines for managing records and other corporate information resources. Table of Contents : 1 Understanding records management 1 Defining the key terms in records management 1 The life of the record 5 Records as evidence and as sources of information 10 Records, documents and data 13 Records management and related disciplines 17 Managing paper and electronic records: the hybrid environment 20 Records management programmes, systems and standards 22 Managing the life of the record 27 2 Analysing the context for records management 30 Using analytical techniques 31 The organization and its environment 35 Understanding organizational cultures and structures 41 Understanding organizational systems, functions and activities 49 Analysing and modelling systems 57 Elementary and aggregated records 64 Surveying records and records management systems 66 From analysis to implementation 70 3 Classifying records and documenting their context 72 Understanding the context of records 72 Designing a classification scheme 74 Organizing and classifying records in paper-based systems 81 The architecture of a paper records system 86 Metadata for paper records 89 Classifying electronic records 91 Classifying records in hybrid systems 99 4 Creating and capturing records 101 Principles of records creation and capture 102 Creating records 105 Capturing records into a records management system 108 Ensuring that records are captured systematically 112 Capturing records of routine processes 114 Capturing records of creative processes 115 Capturing information products in a records management system 124 Capturing data records and datasets 127 Capturing dynamic digital objects 128 Registering records 130 Assigning unique identifiers 134 Assigning metadata 138 5 Managing appraisal, retention and disposition 146 The need for retention controls 146 The development of appraisal: theory and practice 147 Appraisal strategy: a framework for decision making 153 Appraisal criteria 155 Documenting and applying retention decisions 162 Reviewing retention decisions after the creation of records 166 Retention of ‘legacy’ records 169 Disposition 170 Quality control and documentation 171 6 Maintaining records and assuring their integrity 173 Storage systems for paper records 173 Establishing and managing a records centre 175 Options for electronic records 182 Managing archives 183 Managing records vi Selecting and using storage media and equipment 184 Storage location control 188 Conversion to an alternative medium 190 Preserving electronic records over time 194 Protecting records against loss, misplacement or alteration 201 Threats and hazards: risk assessment and reduction 208 Business continuity planning 209 7 Providing access 216 Meeting the needs of users 216 Approaches to retrieval 221 Confidentiality and rights of access 239 Managing external access to records 242 Archival services 243 8 Implementing records management: practical and managerial issues 246 Getting started 246 Developing records management programmes and systems 249 Maintaining the impetus 266 Recording records management 268 Conclusion 270 Appendix A Bibliography and sources of further information 273 Records management websites 273 General works in print 274 Journals 276 Selected further reading on specific topics 277 Appendix B Select list of national and international standards 295 Appendix C Professional organizations for records managers in English-speaking countries 299 Index 303 Contents vii AYM 9781856043700 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen AYM She 38507 2011-12-15 00:00:00 2013-12-02 00:00:00 machine generated