developing, implementing and using winning KPIs Parmenter, David Primary Author mixed material bibliography Hoboken, New Jersey Wiley 2010 en English

Printed Material

xix, 299p. : ill., tabs.,index. : 23 cm. David Parmenter has a knack of getting to the heart of the issue, a good trait for a KPI consultant. His book is no different: David minces few words about what a key performance indicator is and isn't and how true KPIs can dramatically impact business performance. This pragmatic guide is chock-full of useful forms and tips that will enable any burgeoning performance manager to succeed in creating effective KPIs." Table of Contents Ch. 1 Introduction Ch. 2 Foundation Stones for Implementing Key Performance Indicators Ch. 3 Developing and Using KPIs: A 12-Step Model Ch. 4 KPI Team Resource Kit Ch. 5 Templates for Reporting Performance Measures Ch. 6 Facilitator’s Resource Kit Ch. 7 Critical Success Factors Kit Ch. 8 Brainstorming Performance Measures Ch. 9 Implementation Variations For Small to Medium Enterprises and Not for Profit Organizations Ch. 10 Implementation lessons Epilogue: Electronic Media Available to You Appendix Performance Measures Database Key performance indicator LQ/AD 363 9780470545157 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen LQ/AD 363 Par 35370 Short Loan (Short Loan) LQ/AD 363 Par 512tT2GECkL._SX326_BO1%252C204%252C203%252C200_.jpg.jpg 38549 2012-01-06 00:00:00 2022-10-13 09:18:42 machine generated