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  <title>Service operations management</title>
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 <name type="Personal Name" authority="">
  <namePart>Schmenner, Roger W.</namePart>
  <role>
   <roleTerm type="text">Primary Author</roleTerm>
  </role>
 </name>
 <typeOfResource manuscript="no" collection="yes">mixed material</typeOfResource>
 <genre authority="marcgt">bibliography</genre>
 <originInfo>
  <place>
   <placeTerm type="text">New Jersey</placeTerm>
   <publisher>Prentice Hall</publisher>
   <dateIssued>1995</dateIssued>
  </place>
 </originInfo>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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 <physicalDescription>
  <form authority="gmd">Printed Material</form>
  <extent>xiv, 406 p. : tables, photo, exercises, ref., inde</extent>
 </physicalDescription>
 <note></note>
 <note type="statement of responsibility"></note>
 <subject authority="">
  <topic>Project management</topic>
 </subject>
 <subject authority="">
  <topic>Logistics</topic>
 </subject>
 <subject authority="">
  <topic>Quality</topic>
 </subject>
 <subject authority="">
  <topic>Control</topic>
 </subject>
 <subject authority="">
  <topic>Service industries</topic>
 </subject>
 <subject authority="">
  <topic>Standards</topic>
 </subject>
 <subject authority="">
  <topic>Inventory</topic>
 </subject>
 <subject authority="">
  <topic>Production management</topic>
 </subject>
 <subject authority="">
  <topic>Supply</topic>
 </subject>
 <subject authority="">
  <topic>textbookwm</topic>
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  <topic>textbookmmem</topic>
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 <subject authority="">
  <topic>textbookmme</topic>
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 <subject authority="">
  <topic>textbooksmb</topic>
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 <classification>KW/CA</classification>
 <identifier type="isbn">002406811X</identifier>
 <location>
  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
  <shelfLocator>KW/CA Sch</shelfLocator>
  <holdingSimple>
   <copyInformation>
    <numerationAndChronology type="1">28097</numerationAndChronology>
    <sublocation>General (General)</sublocation>
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