APA Style
Schmenner, Roger W.. (1995).
Service operations management .
New Jersey:
Prentice Hall.
Chicago Style
Schmenner, Roger W..
Service operations management.
New Jersey:
Prentice Hall,
1995.
Printed Material.
MLA Style
Schmenner, Roger W..
Service operations management.
New Jersey:
Prentice Hall,
1995.
Printed Material.
Turabian Style
Schmenner, Roger W..
Service operations management.
New Jersey:
Prentice Hall,
1995.
Printed Material.