APA Style
Frei, Frances, Morriess, Anne. (2012).
Uncommon service : how to win by putting customers at the core of your business .
Boston:
Harvard Business Review Press.
Chicago Style
Frei, Frances, Morriess, Anne.
Uncommon service : how to win by putting customers at the core of your business.
Boston:
Harvard Business Review Press,
2012.
Printed Material.
MLA Style
Frei, Frances, Morriess, Anne.
Uncommon service : how to win by putting customers at the core of your business.
Boston:
Harvard Business Review Press,
2012.
Printed Material.
Turabian Style
Frei, Frances, Morriess, Anne.
Uncommon service : how to win by putting customers at the core of your business.
Boston:
Harvard Business Review Press,
2012.
Printed Material.