a practical guide to using the balanced scorecard Olve, Nils-Goran Primary Author mixed material bibliography Chichester John Wiley & Sons 1999 en English

Printed Material

xiii, 347 p. : figs.,tabs., refs., index ; 24 cm. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. (text from the publisher) Strategic planning Balanced Scorecard Industrial enterprises Information technology Productivity Organizational effectiveness Evaluation Organizational learning Economic value added AZA/JFH 0471986232 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen AZA/JFH Olv 30444 General (General) AZA/JFH Olv Performance_drivers_-_a_practical_guide_to_using_the_balanced_scorecard.jpg.jpg 3960 2001-01-19 00:00:00 2020-02-04 15:24:52 machine generated