mixed material bibliography Chicago Harvard Business School Publications May 2014

p. 45 - 48 TJX operates seven brands in the United States, Canada, and Europe--including T.J. Maxx, Marshalls, and HomeGoods--and is the leading retailer of off-price apparel and home fashions in the U.S. and worldwide. It operates very differently from traditional retailers: Each of its stores has a vast number of SKUs, offering customers virtually an entire mall within about 23,000 square feet of selling space; and to find the right products, it sources from more than 16,000 vendors around the globe. Customers expect to have what Meyrowitz calls a "treasure-hunt shopping experience" when they enter a TJX store. The company's buyers are crucial to providing the merchandise for that experience, and its CEO puts a high priority on teaching and developing them. They must thoroughly understand consumer and fashion trends and the right value for every product TJX sells. They must be opportunistic and extremely flexible. And they must develop relationships with the vendors. Meyrowitz's long-term vision is to grow TJX revenue from $26 billion today to $40 billion and beyond--and that will require many more buyers who are entrepreneurial, empowered, and team-oriented. "They need to be intelligent risk takers," she says. "They need to have great instincts and to be comfortable making big decisions." <br> 00178012 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen 41019 2014-05-12 00:00:00 2014-05-12 00:00:00 machine generated