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  <title>Managing investors</title>
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  <place>
   <placeTerm type="text">Boston</placeTerm>
   <publisher>Harvard Business School Publications</publisher>
   <dateIssued>June 2014</dateIssued>
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  <extent>p. 80 - 85</extent>
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 <note>Managers and academics often lament that Wall Street's short-term focus &#13;
makes it impossible for corporations to plan for the long run. Palmisano&#13;
 disagrees. Yes, there are some on Wall Street, such as the sell-side &#13;
analysts who dominate quarterly earnings conference calls, who can't see&#13;
 more than a few months out. But CEOs shouldn't participate in those &#13;
calls anyway, he believes. They should instead focus their energies on &#13;
the institutional investors who will embrace the long view if they are &#13;
given ways to judge a company's progress. In this edited interview with &#13;
one of HBR's executive editors, Palmisano describes how IBM's top &#13;
management made significant changes to how the firm set goals and &#13;
communicated them to investors. &quot;The model,&quot; a rolling multi-year road &#13;
map for earnings growth and cash generation, included an emphasis on &#13;
R&amp;amp;D investment even during downturns, a plan for execution that &#13;
involved every unit in the organization, and a shift toward long-term &#13;
compensation. Transparency and open dialogues with large shareholders &#13;
were also key. The CEO is a steward, Palmisano argues, charged with &#13;
protecting a company and its returns for decades to come. But that &#13;
vision need not clash with success on the visible horizon; during &#13;
Palmisano's tenure, IBM's stock price soared. &lt;br&gt;</note>
 <note type="statement of responsibility"></note>
 <classification></classification>
 <identifier type="isbn">00178012</identifier>
 <location>
  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
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