mixed material bibliography Boston Harvard Business School Publications Jul/Aug 2014

p. 23 - 25 The article discusses lessons from 12-step self-help programs, particularly that of Alcoholics Anonymous, that can be useful to managers trying to transform their corporate culture. The author observes that managers cannot force change, but can help employees desire change. He further states that undesirable habits can't just be discarded but must be replaced by new habits, and that peer pressure and peer support are effective catalysts for change. He believes change management should find ways to recognize small, incremental achievements. <br><br><br> 00178012 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen 43955 2014-07-17 00:00:00 2014-07-17 00:00:00 machine generated