Detail Cantuman
Advanced SearchWhen push comes to shove
This book covers the basic interpersonal and communication skills needed to mediate conflict, presenting a five-step mediation process that can be used in a wide variety of situations. It coaches the reader through each phase, from initial contact and opening meeting to caucuses, joint/shuttle meetings, and closing. The book includes a range of examples that can apply to any mediator’s area of special interest. It also addresses mediation “on the fly” when a more structured process is not possible or called for. The book provides a selection of hands-on tools to assist in analyzing problems and creating solutions, included a conflict grid for capturing the interests, relevant facts, and other key dimensions for multiple parties; worksheets for summarizing information at critical points in the mediation process; and exercises at the end of each chapter to assist teachers and trainers in developing classroom activities.
Ketersediaan
Tidak ada salinan data
Informasi Detil
Judul Seri |
Jossey-Bass conflict resolution series
|
---|---|
No. Panggil |
GL Sla
|
Penerbit | Jossey-Bass : San Francisco., 1996 |
Deskripsi Fisik |
xviii, 301 p. : index, notes, exercises, summs., a
|
Bahasa | |
ISBN/ISSN |
0-7879-0161-x
|
Klasifikasi |
GL
|
Tipe Isi |
-
|
Tipe Media |
-
|
---|---|
Tipe Pembawa |
-
|
Edisi |
-
|
Subyek |
-
|
Info Detil Spesifik |
-
|
Pernyataan Tanggungjawab |
-
|
Versi lain/terkait
Tidak tersedia versi lain