APA Style
Crucial conversations. (2011).
New York:
Mc Graw Hill.
Chicago Style
Crucial conversations.
.
New York:
Mc Graw Hill,
2011.
.
MLA Style
Crucial conversations.
.
New York:
Mc Graw Hill,
2011.
.
Turabian Style
Crucial conversations.
New York:
Mc Graw Hill,
2011.
.