APA Style

Makkar, Urvashi, Makkar, Harinder Kumar. (2012). Customer relationship management . New Delhi: Mc Graw Hill.

Chicago Style

Makkar, Urvashi, Makkar, Harinder Kumar. Customer relationship management. New Delhi: Mc Graw Hill, 2012. Printed Material.

MLA Style

Makkar, Urvashi, Makkar, Harinder Kumar. Customer relationship management. New Delhi: Mc Graw Hill, 2012. Printed Material.

Turabian Style

Makkar, Urvashi, Makkar, Harinder Kumar. Customer relationship management. New Delhi: Mc Graw Hill, 2012. Printed Material.