Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences
examines the vast amount of work that has been done on organizational
citizenship behavior (Ocb) in recent years as it has increasingly evoked
interest among researchers in organizational psychology. No doubt some
of this interest can be attributed to the long-held intuitive sense that
job satisfaction matters. Authors Dennis W. Organ, Philip M. Podsakoff,
and Scott B. MacKenzie offer conceptual insight as they build upon the
various works that have been done on the subject and seek to update the
record about Ocb.


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