The article looks at giving and receiving advice as an element of
organizational leadership and managerial ability. It suggests that the
skills related to these actions, such as self-awareness and diplomacy,
are not innate talents but can be learned. They list problems that
research has shown often occur in the process of seeking or giving
advice, including being over-confident about one's own perspective,
failing to seek advice from those with different perspectives, and not
defining the problem at hand in a clear manner. It offers
recommendations for both those seeking and giving advice to make the
process as effective as possible.