mixed material bibliography Boston Harvard Business School Publications January - February 2

p. 108 - 111 The article looks at interpersonal relations, focusing on the first impression one makes on others. It says how people perceive an individual on first acquaintance is shaped by various unconscious social and cognitive patterns, including patterns related to trust, power, and ego. It discusses how awareness of these patterns can be used to ensure that one creates a positive impression, citing behaviors including projecting a warm personality, describing oneself in terms of the other person's goals, and being modest. Other topics include prompting the other person to act fairly, the value of being helpful at moments of stress, and the impact of risk aversion on perceptions of others.<br> 00178012 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen 45299 2015-04-28 00:00:00 2015-04-28 00:00:00 machine generated