APA Style

Putting yourself in the customer’s shoes doesn’t w. (March 2015). Boston: Harvard Business School Publications.

Chicago Style

Putting yourself in the customer’s shoes doesn’t w. . Boston: Harvard Business School Publications, March 2015. .

MLA Style

Putting yourself in the customer’s shoes doesn’t w. . Boston: Harvard Business School Publications, March 2015. .

Turabian Style

Putting yourself in the customer’s shoes doesn’t w. Boston: Harvard Business School Publications, March 2015. .