digitization project Pardasani, Rupali Primary Author Bhandarker, Asha Additional Author mixed material bibliography Ontario; Canada Richard Ivey School of Business The University of 2013 en English

10 p. The COO of a global knowledge-outsourcing and technology-services firm has been selected by his company's board of directors to step in and rescue a large-scale digitization project that is in danger of missing its rapidly approaching deadline. The project requires the firm to create digital archives of a daily American newspaper, spanning 150 years. With teams from two different countries paired to work on this significant venture, things quickly go awry on several levels as a result of misunderstandings about client expectations, lack of employee training (both from a standpoint of cultural awareness and with respect to the use of new technology), and poor project management. The COO must quickly develop an action plan to address these issues and ensure the success of the project in the face of an ultimatum from the client: deliver the project on time or lose it completely.In the role of the COO, students must create an action plan to overcome the issues that threaten to derail the project.<br> Leadership Change management Communication Organizational behaviour Business failures Distribution Professionalism AA/AFB/LQ W13347 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen AA/AFB/LQ K45392 45392 0000-00-00 00:00:00 2019-05-20 15:07:36 machine generated