A case
study is presented on the topic of the relationship between telecommuting and
employee morale at the Indian office of an international knowledge process
outsourcing (KPO) firm which does work for client firms in the U.S. and
elsewhere. Topics include labor productivity and the impact of some employees
being entitled to work from home on those employees who work at the office.
Perspectives on the case are offered from business executives Ashok Mishra and
Josh Blair.