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  <title>Why we love to hate HR...and what HR can do about</title>
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   <placeTerm type="text">Boston</placeTerm>
   <publisher>Harvard Business School Publications</publisher>
   <dateIssued>July - August 2015</dateIssued>
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  <extent>p. 54 - 61</extent>
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 <note>Complaints against HR, which are nothing new, have a cyclical quality. &#13;
They’re driven largely by the business context. When companies are &#13;
struggling with labor issues, HR is seen as a valued leadership partner.&#13;
 When things are smoother all around, managers wonder what the function &#13;
is doing for them. This is a moment of enormous opportunity for HR &#13;
leaders to separate the valuable from the worthless and secure huge &#13;
payoffs for their organizations. The author outlines some basic but &#13;
powerful steps they can take: Set the agenda. CEOs are rarely experts on&#13;
 workplace issues, so the HR team can show them what they should care &#13;
about—such as layoffs, recruiting, flexible work arrangements, and &#13;
performance management—and why. Focus on the here and now. This means &#13;
continually identifying new challenges and designing tools to meet them.&#13;
 Acquire business knowledge. HR needs first-rate analytic minds to help &#13;
companies make sense of all their employee data. Highlight financial &#13;
benefits. HR departments don’t usually calculate ROI for their programs,&#13;
 but quantifying costs and benefits turns talent decisions into business&#13;
 decisions. Walk away from time wasters. Often programs lack impact &#13;
unless top executives lead them, transforming the culture. Otherwise HR &#13;
is just a booster for initiatives it can neither enforce nor measure.  &#13;
INSETS: Idea in Brief.;Why HR Is Still Hot Everywhere but in the U.S.. &#13;
[ABSTRACT FROM AUTHOR] &lt;br&gt;</note>
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 <identifier type="isbn">00178012</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
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