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  <title>Analysis group's CEO on managing with soft metrics</title>
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   <publisher>Harvard Business School Publications</publisher>
   <dateIssued>November 2015</dateIssued>
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  <extent>p. 43 - 46</extent>
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 <note>Before she joined Analysis Group, the author worked at a small economic &#13;
consulting firm that—like most other firms in the industry—closely &#13;
tracked and measured the profitability of each office and each practice &#13;
area. That approach, she observed, created a lot of internal competition&#13;
 and divisiveness. In addition, the compensation model was formula-based&#13;
 and data-driven, largely determined by who was selling new business. &#13;
Analysis Group uses a much different model: It determines partners’ &#13;
compensation without relying on formulas; it doesn’t obsess over false &#13;
precision about who sold what business; and pay isn’t strictly a &#13;
function of billable hours. Instead, extensive, informed discussion of &#13;
each person’s contributions to the firm leads to a decision about what &#13;
pay seems fair. For one thing, Samuelson writes, in a professional &#13;
services firm it’s not always clear who deserves credit for a specific &#13;
action. She is convinced that the firm’s unconventional model is one of &#13;
the reasons its culture is so strong.  [ABSTRACT FROM AUTHOR] &lt;br&gt;</note>
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 <identifier type="isbn">00178012</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
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