APA Style

The New science of customer emotions. (November 2015). Boston: Harvard Business School Publications.

Chicago Style

The New science of customer emotions. . Boston: Harvard Business School Publications, November 2015. .

MLA Style

The New science of customer emotions. . Boston: Harvard Business School Publications, November 2015. .

Turabian Style

The New science of customer emotions. Boston: Harvard Business School Publications, November 2015. .