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  <title>The CEO Of Athenahealth on the role of anger in st</title>
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   <placeTerm type="text">Boston</placeTerm>
   <publisher>Harvard Business School Publications</publisher>
   <dateIssued>December 2015</dateIssued>
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  <extent>p. 39 - 42</extent>
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 <note>As a boy, Bush watched Emergency! on television and was captivated by &#13;
the romance and seeming magic of saving lives. As an adult, he found the&#13;
 reality of medicine to be very different: There wasn’t much humanity in&#13;
 the way health care was actually delivered. Believing that he’d be &#13;
daunted by the course work required for a medical degree, he decided to &#13;
take an entrepreneurial route to improving the system. His first sense &#13;
of the opportunity came while he was driving an ambulance in New Orleans&#13;
 one summer during college. Some patients with chronic disease who &#13;
couldn’t afford their medicines would repeatedly call the ambulance to &#13;
take them to a hospital where they could be stabilized. What if the &#13;
ambulance itself were outfitted with treatments for the five most common&#13;
 chronic diseases and carried EMTs who were trained to use them? Those &#13;
patients could be treated in place, at a radically lower cost than what &#13;
the hospital would charge. That idea didn’t work out, and Bush moved on &#13;
to think about a network of maternity clinics. He and Todd Park drew up a&#13;
 business plan at Harvard Business School—one that was “unbelievably &#13;
complicated to execute and very risky.” But in the process of pursuing &#13;
it, they created websites for the paperwork with rules that prevented &#13;
mistakes. That was the seed for athenahealth, which today supports &#13;
electronic medical records and a suite of practice management and care &#13;
coordination services, leaving doctors free to spend more time with &#13;
their patients. [ABSTRACT FROM AUTHOR]&lt;br&gt;</note>
 <note type="statement of responsibility"></note>
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 <identifier type="isbn">00178012</identifier>
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