APA Style

Revolutionizing customer service . (April 2016). Boston: Harvard Business School Publications.

Chicago Style

Revolutionizing customer service . . Boston: Harvard Business School Publications, April 2016. .

MLA Style

Revolutionizing customer service . . Boston: Harvard Business School Publications, April 2016. .

Turabian Style

Revolutionizing customer service . Boston: Harvard Business School Publications, April 2016. .