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  <title>Marketing management</title>
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  <namePart>Kotler, Philip</namePart>
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  <namePart>Keller, Kevin Lane</namePart>
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   <placeTerm type="text">London, England</placeTerm>
   <publisher>Pearson Education</publisher>
   <dateIssued>2016</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>714 p. : figs.,tabs.,app.,glossary.,index ; 27 cm.</extent>
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 <note>For these Global Editions, the editorial team at Pearson has collaborated with educator across the world to address a wide range of subject and requirements, equipping students with the best possible learning tools. This Global Edition preserves the cutting-edge approach and pedagogy of the original, but also features alterations, customization, and adaptation from the North American version.&lt;br&gt;&lt;br&gt;Table of Contents&lt;br&gt;Part 1 Understanding Marketing Management&lt;br&gt;Chapter 1 Defining Marketing for the New Realities&lt;br&gt;Chapter 2 Developing Marketing Strategies&lt;br&gt;Part 2 Capturing Marketing Insights&lt;br&gt;Chapter 3 Collecting Information Forecasting Demand&lt;br&gt;Chapter 4 Conducting Marketing Research&lt;br&gt;Part 3 Connecting with Customers&lt;br&gt;Chapter 5 Creating Long-Term Loyalty Relationships&lt;br&gt;Chapter 6 Analyzing Consumer Markets&lt;br&gt;Chapter 7 Analyzing Business Markets&lt;br&gt;Chapter 8 Tapping into Global Markets&lt;br&gt;Part 4 Building Strong Brands&lt;br&gt;Chapter 9 Identifying Market Segments and Targets&lt;br&gt;Chapter 10 Crafting the Brand Positioning&lt;br&gt;Chapter 11 Creating Brand Equity&lt;br&gt;Chapter 12 Addressing Competition and Driving Growth&lt;br&gt;Part 5 Creating Value&lt;br&gt;Chapter 13 Setting Product Strategy&lt;br&gt;Chapter 14 Designing and Managing Services&lt;br&gt;Chapter 15 Introducing New Market Offerings&lt;br&gt;Chapter 16 Developing Pricing Strategies and Programas&lt;br&gt;Part 6 Delivering Value&lt;br&gt;Chapter 17 Designing and Managing Integrated Marketing Channels&lt;br&gt;Chapter 18 Managing Retailing, Wholesaling, and Logistics&lt;br&gt;Part 7 Communication Value&lt;br&gt;Chapter 19 Designing and Managing Integrated Marketing Communications&lt;br&gt;Chapter 20 Managing Mass Communications: Advertising, Sales Promotions, Events and Experiences, and Public Relations&lt;br&gt;Chapter 21 Managing Digital Communications: Online, Social Media, and Mobile&lt;br&gt;Chapter 22 Managing Personal Communications: Direct and Database Marketing and Personal Selling&lt;br&gt;Part 8 Conducting Marketing Responsibly for Long Run Success&lt;br&gt;Chapter 23 Managing a Holistic Marketing Organization for the Long Run&lt;br&gt;</note>
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  <topic>Brand Awareness</topic>
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  <topic>Marketing Management</topic>
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  <topic>Management value</topic>
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  <topic>Communication strategy</topic>
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 <classification>BA</classification>
 <identifier type="isbn">9781292092621</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
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