Many
companies now recognize that learning through training, development,
and knowledge management helps employees strengthen or increase their
skills in order to improve or make new products, generate new and
innovative ideas, and provide high-quality customer service.  Thus,
an emphasis on learning through training, development, and knowledge
management is no longer in the category of “nice to do”―they are a “must
do” if companies want to gain a competitive advantage and meet
employees’ expectations.Based
on the author’s extensive experience in teaching training and
development courses to both graduate and undergraduate students, Employee Training and Development, Seventh Edition,
retains the lively writing style, inspiring examples, and emphasis on
new technology and strategic training from previous editions.

Table of contents

Part One The contect for training and development
Chapter 1 Introduction to employee training and development
Chapter 2 Strategic training
Part Two Designing training
Chapter 3 Needs assessment
Chapter 4 Learning and transfer of training
Chapter 5 Program design
Chapter 6 Training evolution
Part Three Training and development methods
Chapter 7 Training and development methods
Chapter 8 Technology-based training methods
Chapter 9 Employee development and career
Part Four 4 Social responsibility
Chapter 10 Social responsibility: Legal Issues, managing diversity, and career challenges
Chapter 11 The future of training and development