This complete, “on-the-job” exploration of both written and oral
communication concentrates on the most effective techniques for the
types of communications most frequently encountered in today's business
world. This new edition updates coverage to accurately reflect the
techniques used to write today's professional correspondence and
reports. The book uses the example of two employees involved in
two technically-oriented companies, the type of work they perform, and
some typical situations that call for them to communicate with clients,
suppliers, and each other, to drive home the concepts presented. Topics
include: letters, memos, and e-mail; short, informal reports; larger
informal and semiformal reports; formal reports; technical proposals;
communicating with prospective employers; and technical writing.
For any employee whose responsibilities include preparing reports and
documents; also for those where speaking at meetings and seminars is a
necessary part of their jobs. This book can serve as an excellent
reference for job-hunters.