APA Style

Kick-ass customer service. (January/February 201). Boston: Harvard Business School Publications.

Chicago Style

Kick-ass customer service. . Boston: Harvard Business School Publications, January/February 201. .

MLA Style

Kick-ass customer service. . Boston: Harvard Business School Publications, January/February 201. .

Turabian Style

Kick-ass customer service. Boston: Harvard Business School Publications, January/February 201. .