APA Style
Ilakivich, Michael E.. (1995).
Improving service quality .
Delray Beach, FL:
St Lucie.
Chicago Style
Ilakivich, Michael E..
Improving service quality.
Delray Beach, FL:
St Lucie,
1995.
Printed Material.
MLA Style
Ilakivich, Michael E..
Improving service quality.
Delray Beach, FL:
St Lucie,
1995.
Printed Material.
Turabian Style
Ilakivich, Michael E..
Improving service quality.
Delray Beach, FL:
St Lucie,
1995.
Printed Material.