Caruso, David R Primary Author mixed material bibliography San Francisco Jossey-Bass 2004 en English

Printed Material

xxi, 294 p. : exhibits., figs., index. ; 23.5 cm. <div><br></div><div><br></div><div><br></div><div>We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotion while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us. David R. Caruso and Peter Salovey believe that this view of emotion is not correct. The emotion centers of the brain, they argue, are not relegated to a secondary place in our thinking and reasoning, but instead are an integral part of what it means to think, reason, and to be intelligent. In <i>The Emotionally Intelligent Manager</i>, they show that emotion is not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. The authors detail a practical four-part hierarchy of emotional skills: identifying emotions, using emotions to facilitate thinking, understanding emotions, and managing emotions—and show how we can measure, learn, and develop each skill and employ them in an integrated way to solve our most difficult work-related problems.</div><br> Human resource development Emotional intelligence Leadership development AFB/LXBG 0787970719 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen AFB/LXBG Car 37492 General (General) AFB/LXBG Car The_Emotionally_intelligent_manager.jpg.jpg 48733 0000-00-00 00:00:00 2020-01-27 13:07:33 machine generated