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  <title>“ THE COSTS OFrnCOMPLEXITY ARErnHARD TO SEE”</title>
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   <publisher>Harvard Business Review Press</publisher>
   <dateIssued>2019</dateIssued>
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  <extent>Hal. 56-59</extent>
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  <title>Harvard Business Review</title>
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<note>There’s always been a memernthat goes: “Do you want speed, quality,rnor low cost? You can afford only twornof the three.” Efficiency is a balance ofrnall three. But today we win or lose onrnthe basis of better system design. Arnsystem needs to have efficiency built in,rnbecause if it uses too many resources,rnit can’t survive. But winning isn’t justrnabout efficiency.</note>
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 <topic>Change management</topic>
</subject>
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<identifier type="isbn">00178012</identifier>
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