Image of The Impact of Electronic Word of Mouth (E-WoM) on Brand Equity ofrnImported Shoes: Does a Good Online Brand Equity Result in HighrnCustomers’ Involvements in Purchasing Decisions?

The Impact of Electronic Word of Mouth (E-WoM) on Brand Equity ofrnImported Shoes: Does a Good Online Brand Equity Result in HighrnCustomers’ Involvements in Purchasing Decisions?



In the fourth industrial revolution, technology plays a greater role in influencing customers’ preferences towardsrncertain brands. Internet and social media platform has become a powerful marketing tool for sharing relatable experiencesrnamong customers online. The objective of this research was to investigate the role of Electronic Word of Mouth (EWOM) onrnBrand Equity and its impact on Purchasing Decision of Imported Shoes in Bekasi, Indonesia. This research used primaryrndata by distributing questionnaires to 162 customers of imported shoes. The data of this research was analyzed through SPSSrnand the hypotheses were tested by employing Binomial Logistic Regression. The result of this research suggested that E-WOMrnhas a positive impact on all dimensions of Brand Equity and a good online Brand Equity generates high customers’rninvolvements in purchasing decisions. The highest influencer towards Purchasing Decision was Brand Awareness; whereas thernleast influencing variable was Perceived Quality.


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Judul Seri
The Asian Journal of Technology Management
No. Panggil
-
Penerbit : Bandung.,
Deskripsi Fisik
Hal. 57-69
Bahasa
English
ISBN/ISSN
1978-6956
Klasifikasi
NONE
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Edisi
Vol. 11 No. 1
Subyek
Info Detil Spesifik
-
Pernyataan Tanggungjawab

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