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Listening to the Voice of the Consumer: Expanding Technology AcceptancernModel for Online Transportation Context



In business, every successful innovation must be followed with commercial success. Thus, consumer acceptance is essential forrntechnological innovation to gain success commercially. In Indonesia, Mobile Online Transportation Service (MOTS) has becomernphenomena in recent years. They are blooming and creating a new business opportunity as consumer acceptance is arguably high. Thisrnphenomena lead us to our question if is there any variables compatible to be added to TAM to be used in today’s context? As we know,rnTAM was developed in the eighties by Fred Davis, and this new mobile ICT base innovation did not exist yet. Using a literaturernreview, this conceptual paper will compare the original TAM model with consumer review data gathered from MOTS application storesrnto answer our research question. As a result, we proposed an extended version of TAM.


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Judul Seri
The Asian Journal of Technology Management
No. Panggil
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Penerbit : Bandung.,
Deskripsi Fisik
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Bahasa
English
ISBN/ISSN
1978-6956;
Klasifikasi
NONE
Tipe Isi
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Tipe Media
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Tipe Pembawa
-
Edisi
Vol. 11 No. 2
Subyek
Info Detil Spesifik
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Pernyataan Tanggungjawab

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