APA Style

Payne, Adrian. (1993). The Essence of services marketing . New York: Prentice Hall.

Chicago Style

Payne, Adrian. The Essence of services marketing. New York: Prentice Hall, 1993. Printed Material.

MLA Style

Payne, Adrian. The Essence of services marketing. New York: Prentice Hall, 1993. Printed Material.

Turabian Style

Payne, Adrian. The Essence of services marketing. New York: Prentice Hall, 1993. Printed Material.