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  <title>Step-by-step problem solving :</title>
  <subTitle>a practical guide to ensure problems get (and stay) solved</subTitle>
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  <namePart>Chang, Richard Y.</namePart>
  <role>
   <roleTerm type="text">Primary Author</roleTerm>
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  <namePart>Kelly, P. Keith</namePart>
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  <place>
   <placeTerm type="text">United States of America</placeTerm>
   <publisher>Practical Learning Press</publisher>
   <dateIssued>1993</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>viii, 106 p. : figs. ; 25cm.</extent>
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 <note>You may have experienced problem solving as a one step process--do it! But there is more to it than that. For starters, you need to know what the problem really is, what's causing it, and look at new and creative ways of solving it. This guidebook covers these areas, providing you with a corporate-proven step-by-step model that you can use in a group, or on an individual basis, as a guide to solving problems in a systematic manner. It will train you to cover all the bases and help you ensure objectivity. Additionally, it can serve as a tool to help you successfully manage people in a problem solving team.</note>
 <note type="statement of responsibility"></note>
 <subject authority="">
  <topic>Problem solving</topic>
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 <subject authority="">
  <topic>Systems thinking</topic>
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 <classification>AEC/AEF</classification>
 <identifier type="isbn">1883553113</identifier>
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