Cummings/Worley's ORGANIZATION DEVELOPMENT AND CHANGE, 12th Edition, is the most widely-used textbook in the field. It blends rigor and relevance in a comprehensive and clear presentation. The authors work from a strong evidence-based foundation to describe, in practical terms, how behavioral science knowledge can be used to help organizations develop strategies, structures and processes for superior performance, sustainability and social outcomes.


PART I: OVERVIEW OF ORGANIZATION DEVELOPMENT.
1. Introduction to Organization Development.
2. The Nature of Planned Change.
PART II: THE PROCESS OF ORGANIZATION DEVELOPMENT.
3. Entering and Contracting.
4. Diagnosing.
5. Collecting, Analyzing, and Feedback Back Diagnostic Information.
6. Designing and Implementing Organization Development Interventions.
7. Evaluating and Reinforcing Organization Development Interventions.
PART III: HUMAN PROCESS INTERVENTIONS.
8. Personal, Interpersonal, and Group Process Approaches.
9. Organization Process Approaches.
PART IV: TECHNOSTRUCTURAL INTERVENTIONS.
10. Employee Involvement.
11. Work Design.
PART V: HUMAN RESOURCE INTERVENTIONS.
12. Performance Management.
13. Talent Development.
PART VI: LARGE-SCALE INTERVENTIONS.
14. Fundamentals of Large-Scale Change.
15. Large-Scale Organization Change.
16. Large-Scale Multi-Organization Change.
17. Future Directions in Organization Development.