APA Style
Schaaf, Dick. (1995).
Keeping the edge : giving customers the service they demand .
New York:
Dutton.
Chicago Style
Schaaf, Dick.
Keeping the edge : giving customers the service they demand.
New York:
Dutton,
1995.
Printed Material.
MLA Style
Schaaf, Dick.
Keeping the edge : giving customers the service they demand.
New York:
Dutton,
1995.
Printed Material.
Turabian Style
Schaaf, Dick.
Keeping the edge : giving customers the service they demand.
New York:
Dutton,
1995.
Printed Material.