APA Style
Rust, Roland T., Zeithaml, Valarie A.. (2000).
Driving customer equity .
New York:
Free Press.
Chicago Style
Rust, Roland T., Zeithaml, Valarie A..
Driving customer equity.
New York:
Free Press,
2000.
Printed Material.
MLA Style
Rust, Roland T., Zeithaml, Valarie A..
Driving customer equity.
New York:
Free Press,
2000.
Printed Material.
Turabian Style
Rust, Roland T., Zeithaml, Valarie A..
Driving customer equity.
New York:
Free Press,
2000.
Printed Material.