APA Style

Huggins, William R.. (1996). Getting tough customers to yes! . Chicago: Dartnell.

Chicago Style

Huggins, William R.. Getting tough customers to yes!. Chicago: Dartnell, 1996. Printed Material.

MLA Style

Huggins, William R.. Getting tough customers to yes!. Chicago: Dartnell, 1996. Printed Material.

Turabian Style

Huggins, William R.. Getting tough customers to yes!. Chicago: Dartnell, 1996. Printed Material.