APA Style

Whiteley, Richard C.. (1991). The Customer-driven company . Reading, Massachusetts: Addison-Wesley.

Chicago Style

Whiteley, Richard C.. The Customer-driven company. Reading, Massachusetts: Addison-Wesley, 1991. Printed Material.

MLA Style

Whiteley, Richard C.. The Customer-driven company. Reading, Massachusetts: Addison-Wesley, 1991. Printed Material.

Turabian Style

Whiteley, Richard C.. The Customer-driven company. Reading, Massachusetts: Addison-Wesley, 1991. Printed Material.