APA Style
Service management : strategy and leadership in se. (1991).
Chichester:
John Wiley.
Chicago Style
Service management : strategy and leadership in se.
2nd ed..
Chichester:
John Wiley,
1991.
.
MLA Style
Service management : strategy and leadership in se.
2nd ed..
Chichester:
John Wiley,
1991.
.
Turabian Style
Service management : strategy and leadership in se.
Chichester:
John Wiley,
1991.
.