APA Style
Quality management in the service industry. (1993).
New York:
Ellis Horwood.
Chicago Style
Quality management in the service industry.
.
New York:
Ellis Horwood,
1993.
.
MLA Style
Quality management in the service industry.
.
New York:
Ellis Horwood,
1993.
.
Turabian Style
Quality management in the service industry.
New York:
Ellis Horwood,
1993.
.