APA Style

Stebbing, Lionel. (1993). Quality management in the service industry . New York: Ellis Horwood.

Chicago Style

Stebbing, Lionel. Quality management in the service industry. New York: Ellis Horwood, 1993. Printed Material.

MLA Style

Stebbing, Lionel. Quality management in the service industry. New York: Ellis Horwood, 1993. Printed Material.

Turabian Style

Stebbing, Lionel. Quality management in the service industry. New York: Ellis Horwood, 1993. Printed Material.