APA Style

Lovelock, Christopher H.. (1996). Services marketing (3rd ed.). Englewood Cliffs: N.J.: Prentice-Hall.

Chicago Style

Lovelock, Christopher H.. Services marketing. 3rd ed. Englewood Cliffs: N.J.: Prentice-Hall, 1996. Printed Material.

MLA Style

Lovelock, Christopher H.. Services marketing. 3rd ed. Englewood Cliffs: N.J.: Prentice-Hall, 1996. Printed Material.

Turabian Style

Lovelock, Christopher H.. Services marketing. 3rd ed. Englewood Cliffs: N.J.: Prentice-Hall, 1996. Printed Material.