A guide to implementing a company-wide human performance enhancement (HPE) program, offering a new model for HPE and practical strategies for implementation. Explains how to distinguish between job, worker, organizational, and environmental problems, how to choose the appropriate performance strategy, and how to evaluate strategies' effectiveness, and offers a competency model for HPE professionals, outlining various roles and skills. Includes sample forms, worksheets, and assessment and evaluation instruments. For HPE professionals. Annotation c. Book News, Inc., Portland, OR (booknews.com)