Designed to help readers function effectively as managers, this book emphasizes behavior skills, situational analysis, and applies the lessons of organizational behavior. The in-depth macro content offers three chapters on motivation, covering important topics such as performance appraisal, social information processing, career management, and dual career couples. This new edition adds topics pertinent to all managers today, including ethics, sexual harassment, and cross-cultural communication. Practical applications of organizational behavior theories can be found in the Advice to Managers and Insight boxes in each chapter. A unique chapter on managing global organizations will be of particular interest. With its state-of-the-art coverage and hands-on perspective, here is an ideal choice for those looking for a strong foundation in organizational behavior. (text from the publisher)