Contents

Part 1. Introduction to Principles
- How to use this book
- Defining people problems
- The Developing organization
Part 2. Taking Blockages
- Blockage Questionnaire
Part 3. Common Blockages
- Inadequate recruitment and selection
- Confused organizational structure
- Inadequate control
- Poor training
- Low motivation
- Low creativity
- Poor teamwork
- Inappropriate mangament pholosophy
- Lack of succession planning and management development
- Unclear aims
- Unfair rewards
- Personal stagnation
Part 4. Working on clearing your blockages
- Using the activity
"Activity"
- Strating development
- To change or not to change
- First impressions
- Selection interviews
- Cost of recruitment
- Those who leave
- Team interview
- Organization and people
- Technology and structure
- Organizational options
- The control audit
- The using consultants
- How do we control?
- Limits of authority
- Assessing job training needs
- Does training pay/
- Improving counseling
- The job as motivation
- The extra push
- Motivation survey
- Increasing involvement at meetings
- Brainstorming
- Yesterday’s good idea
- How creative are we?
- Getting to know you
- Microlab
- Organizational mirroring
- Process review
- Group climate
- Which new car
- A question of principle
- Theory "X" and theory "Y"
- Principles game
- Are we running a kindergarten