APA Style
Zeithaml, Valarie A, Bitner, Mary Jo. (1996).
Services marketing (International edition).
New York:
McGraw-Hill.
Chicago Style
Zeithaml, Valarie A, Bitner, Mary Jo.
Services marketing.
International edition
New York:
McGraw-Hill,
1996.
Printed Material.
MLA Style
Zeithaml, Valarie A, Bitner, Mary Jo.
Services marketing.
International edition
New York:
McGraw-Hill,
1996.
Printed Material.
Turabian Style
Zeithaml, Valarie A, Bitner, Mary Jo.
Services marketing.
International edition
New York:
McGraw-Hill,
1996.
Printed Material.