APA Style
Nauman, Earl. (1995).
Customer satisfaction measurement and management .
Ohio:
Thomson Executive.
Chicago Style
Nauman, Earl.
Customer satisfaction measurement and management.
Ohio:
Thomson Executive,
1995.
Printed Material.
MLA Style
Nauman, Earl.
Customer satisfaction measurement and management.
Ohio:
Thomson Executive,
1995.
Printed Material.
Turabian Style
Nauman, Earl.
Customer satisfaction measurement and management.
Ohio:
Thomson Executive,
1995.
Printed Material.