mixed material bibliography Upper Saddle River Prentice Hall 1998

xi, 575 p. : figs., refs., tabs., 24 cm. TABLE OF CONTENTS Preface. I. INTRODUCTION TO BUSINESS PROCESS REENGINEERING: A THESIS FOR CHANGE: REVOLUTION OR REFORM? II. REENGINEERING AND THE ORGANIZATIONS OF TOMORROW. III. PRINCIPLES AND METHODS OF BPR. IV. STRATEGIC ASPECTS OF BPR. V. MEASUREMENT ISSUES IN BPR. VI. OPERATIONAL ASPECTS OF BPR. VII. BPR AND TOTAL QUALITY MANAGEMENT. VIII. BPR AND INFORMATION SYSTEMS. IX. THE MANAGEMENT OF BPR. LQA 79 0138978778 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen LQA 79 Set 7875 1999-10-18 00:00:00 2007-06-16 00:00:00 machine generated